Customer Success Stories
Whilst we are currently helping retailers manage store networks in more than 350 shopping centres and commercial locations, there are many other use cases for the Kepler Analytics Customer Behaviour System.
Kepler helps us ensure that we provide the right level of service throughout our entire store network”
Luke Longo CEO
Aquila – the leading men’s footwear brand in Australia, operating across 55 retail stores nationwide.
2min
Kepler has helped Officeworks make effective changes to merchandise, rosters and store design. We’ve chosen them as our in-store analytics partner because they have a special ability to transform data into valuable action.”
David Pisker GM, Customer Experience at Officeworks
14:35min
Brad Kennedy, Head of Retail at Lorna Jane
Kepler Analytics: More than just retail
The Kepler system is being applied in a number of different industry sectors. The versatility of the Kepler traffic counted has enabled many different types of customers increase visibility into their operations and increase the effectiveness of their service delivery.
- Shopping Centres: Identifying traffic volumes and centre hot-spots to allow for more effective leasing
- Cinemas: Monitoring dwell times at ticket booths and correlating concession purchases to movie genres and time of day
- Residential Builders: Monitoring cross-visitation of display homes within a showcase village as well as movement patterns within display homes and repeat visits
- Local and State Government: Providing actionable insight into various high traffic areas. Analysing data in and out of major sporting events, service delivery levels at local Libraries and traffic flow analysis at public properties such as Rundle Mall.