KeplerX Store Feedback Loop
KeplerX is a unique Store Feedback Trigger-Action loop which allows Regional and Support Office Managers to communicate with and receive feedback from the stores.
- Define a trigger to identify stores based on performance against a target(s) or benchmark(s)
- Communicate actions required by the stores if their performance prompts the trigger
- Communicate actions required by the stores if their performance prompts the trigger
- There is an escalation process for any non-actions
KeplerX Demos
In these sessions you will learn about:
- Kepler X-calation groups
- Triggered actions
- Ad hoc actions
- Action escalation
- Attaching coaching cards
- Closing the feedback loop