1.

INITIAL PHONE INTERVIEW OR MEETING FOR US TO BETTER UNDERSTAND THE REALITIES OF YOUR BUSINESS.

FROM THERE, WE SELECT 6 STORES FOR OPERATIONAL BENCHMARKING.

2.

WE REVIEW CONVERSION PERFORMANCE OF THE 6 STORES SELECTED.

WE GATHER DATA USING OUR EXISTING NATIONAL NETWORK OF SENSORS PLUS EXTENSIVE SHOPPING CENTRE STORE PERFORMANCE DATA.

3.

WE WALK YOU AND KEY STAKEHOLDERS THROUGH THE FINDINGS, SHARE RELEVANT CASE STUDIES AND IDENTIFY GROWTH OPPORTUNITIES.

We provide you with a Custom Assessment for 6 stores in your store network. No store involvement required.

OPERATIONAL BENCHMARKING

  • Sales conversion rates
  • Shopfront conversion rates
  • Fitting room conversion rates (if applicable)
  • Customer-to-staff ratios
  • Annual passers-by foot traffic

CASE STUDIES & GROWTH OPPORTUNITIES

  • Case studies most relevant to your business

  • Impact of running store operations with a data driven culture

  • Optimisation opportunities and forecasted contribution to top line and/or bottom line growth

  • Recommended actions to capture opportunities

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