Kepler system status

If you are experiencing system faults that do not appear below please contact helpdesk@kepleranalytics.com
  • 10 Nov 2023, 9:00 AM AEST: All normal services are fully resumed.
  • 8 Nov 2023, 10.00 AM AEST: Due to a network outage we are currently experiencing polling delays which may cause update delays to your dashboard. We are currently working with our network provider to resolve the issue and minimise disruption.
  • 1 Sept 2023, 13:00 PM AEST: Majority of US services have now resumed normal operation, with only a handful of stores experiencing network disruption.
  • 30 Aug 2023, 14:00 PM AEST: One of our network providers is currently experiencing a service disruption in the US. Stores in this region may be affected and resulted in a delay on their data being available on our dashboard.
  • 2 Mar 2022, 9:00 AM AEST: All normal services are fully resumed.
  • 1 Mar 2022, 17:28 PM AEST: Optus, Telstra and Vodafone are currently experiencing a service disruption in TAS. Stores in this region may be affected and resulted in delay on their data being available on our dashboard.
  • 1 Nov 2021, 9:00 AM AEST: All normal services are fully resumed.
  • 30 Oct 2021, 11:07 AM AEST: Majority of VIC services have now resumed normal operation, with a handful of stores experiencing network/power disruption.
  • 29 Oct 2021, 18:12 PM AEST: Optus and Vodafone are currently experiencing a service disruption in VIC. Stores in this region may be affected and resulted in delay on their data being available on our dashboard.